Refund and Returns Policy

Effective Date: January 14, 2025

At GiftStopic, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer the following refund and returns policy:

1. Return Eligibility

  • We accept returns for unworn watches within 30 days of the purchase date.
  • To be eligible for a return, the item must be in its original condition, including all tags, packaging, and documentation.

2. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer service team at info@giftstopic.click or call us at (508) 432-9219 to request a return authorization.
  2. Provide your order number and details about the item you wish to return.
  3. Once your return is authorized, you will receive instructions on how to return your item.

3. Return Shipping

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.
  • We recommend using a tracked shipping service or purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item.

4. Refund Process

  • Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

5. Exchanges

If you wish to exchange an item for a different model or size, please follow the return process and place a new order for the desired item.

6. Non-Returnable Items

  • Certain items cannot be returned, including:
    • Customized or personalized products.
    • Watches that have been worn or altered in any way.

7. Contact Us

For any questions regarding our refund and returns policy, please contact us: